> ## Documentation Index
> Fetch the complete documentation index at: https://plain-create-thread-thread-fields.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Reporting

<Frame>![Reporting within Plain](https://mintlify.s3-us-west-1.amazonaws.com/plain-create-thread-thread-fields/public/images/reporting-introduction.png)</Frame>

When viewing your threads queue you can at a glance see key metrics on your current support queue.

You can see:

* The breakdown of why a thread is in `Todo` (whether it's new threads, replies, Linear issues, etc.)
* Distribution of threads by priority
* A preview of how many threads will be unsnoozed in the next 24 hours
* Counts of assigned vs. unassigned threads
* Breakdown of threads by customer group
* Count of threads by label